It doesn’t look like the microphone(s) are picking up sound. Why’s that?
Make sure the sound fader is turned up on the correct microphone/input on the RØDECaster Pro. If you have connected your phone or laptop, please make sure the device volume is turned up
Someone is trying to call in via Skype, Zoom, Google Meet, or other conferencing software on my laptop, but I can't hear/talk to them?
The easiest way is to connect your laptop by Bluetooth:
- Press the Bluetooth button above the Bluetooth fader on the RØDECaster Pro. It will flash blue.
- On your laptop, open Bluetooth settings and connect to RØDECaster Pro.
- In Zoom, Skype, or Meet, set both the microphone and the speaker to RØDECaster Pro.
- Turn your laptop's volume all the way up, then push the Bluetooth fader up to about halfway.
Prefer the USB cable? Set the app's microphone and speaker to RODECaster Pro Stereo, then on the RØDECaster Pro go to Settings > Advanced > Audio > Processing and switch on USB Mix-minus so your guest doesn't hear an echo. If you're also recording on that laptop, use Bluetooth for the call instead, or record to a microSD card.
Why can’t I hear anything from the headphones?
- Make sure the headphones and microphones are connected to the corresponding input/output areas at the back of the RØDECaster Pro. These should already be set up via the ports in the podcasting table anyway.
- Ensure the volume is turned up for the corresponding headphone in the volume levels at the top right of the device
- Double-check the volume is turned up on the volume fader for the corresponding microphone(s)
- Or check the mute button is not switched on (under the volume fader corresponding to your microphone)
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- Need assistance? We've got a 24-hour support team ready for you. Reach out to us anytime via live chat on grovestudios.space, drop us an email at support@grovestudios.space, or text message via our phone number: +1 (734) 985-0838