There can be numerous reasons why your payment is failing. As long as you have sufficient funds in your bank account or on your credit card balance, it should all work fine. However, if you spell the address or zip code wrong, this can fail the payment.
Note
- Please ensure you enter the name, address and zip code perfectly to which the card is registered to
- Your bank may have placed a block on your card for payments to us. Give them a quick call and they can lift it
Do you need more help with this?
You can contact us via our website chat icon, call us, or email info@grovestudios.space.
Our support team is available 24/7. If there is not an answer immediately, please leave a message describing your issue so the appropriate team member can call you back.